Visa and MasterCard have developed a system to securely make payments on the Internet. The Secure Electronic Commerce system is based on the card issuer (bank or savings bank) identifying the cardholder before authorizing payment online. adheres to this security protocol, therefore, once the products have been selected and the data has been provided to make the purchase, a window opens that connects with the bank and asks for their identification.

The data of your card and its password are protected by this security system (through an SSL protocol with https connection) from the moment of its introduction and are not forwarded in any case to our company.

Once the bank identification is completed, will communicate that the purchase is being made by the cardholder, so that he can complete the access. If the identification has not been satisfactory, the entity will notify and the process is canceled without any charge to your card.

What is 3-D Secure?

3-D Secure is a security service to protect you against unauthorized use of your MasterCard or VISA card. It is a simple system since there is no need to obtain a new card, or download software, and there is no additional cost to pay. 'MasterCard SecureCode' or 'Verified by Visa' perform an additional authentication step to protect your account from unauthorized Internet users. If you want to learn more about the 3-D Secure payment system, click on MasterCard SecureCode or Verified by Visa.

Pay via PayPal

You can also pay via PayPal. To be redirected to PayPal at the end of your order you have to select PayPal as the payment method. If you are already a PayPal customer, you can confirm the payment by indicating your user data on the PayPal page. If you are new to PayPal, you can either log in as a visitor or open a PayPal account to confirm the payment.

We will send your order after receiving your payment. Normally, payments via PayPal are completed in a few minutes.

If you pay via PayPal, you will always receive a confirmation of your order. Please note that in some cases, processing errors may occur on PayPal's web pages.

If you want to return items, the amount will be credited to your PayPal account. Then you can decide if you want to use the balance of your PayPal account directly in PayPal or if you prefer to transfer it to your bank account. You can manage this in your PayPal account.

Payment by bank transfer

If you choose this method of payment, once the order is completed you will receive a confirmation email with our bank details. If not, check your spam filters or contact us.

Once the order is completed, we will reserve the products you have ordered for 10 days and, as soon as we register the payment, we will proceed to the dispatch of the order immediately. Remember that, depending on the bank, the transfer may take between 2 and 4 business days to complete. The costs of the transfer are subject to your bank.

Important: so that we can file the payment immediately, it is essential that the ORDER NUMBER that we provide you in the confirmation email appears in the reference or the concept of the transfer. Do not use the invoice number.

With the payment by bank transfer you will also enjoy a return period of 10 days and you will not have to justify your return for any reason. After verifying the return, we will refund the purchase amount to the same account from which you made the transfer.

Intra-community vat

Intra-community operations VAT is applied in a special way. The advantage that intra-community VAT offers to entrepreneurs and freelancers who export and import within the EU is that it allows them not to have to collect or pay VAT on their invoices with customers and suppliers of member countries, although in order to do so You must be registered in the Registry of Intra-Community Operators (ROI).

Payment by Bizum

To make the payment make a Bizum payment to the phone number 651960522 for the total amount of the order. Please use the order number as a reference. Your order will remain in pending status until we confirm the payment.

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