Privacy and Cookies Policy
Identity: Juan Ibañez Sanchez. - TAX ID: 45479731Z
Postal address: Calle Figuera 24 N° 24, 08734 - Olerdola Barcelona
Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about the processing of your data.
1. Access and hosting data
You can visit our web pages without logging in. Each time a website is accessed, the web server automatically saves only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transmitted and the provider providing the access (access data) and which documents the access. This access data is analysed exclusively for the purpose of ensuring the proper functioning of the website and to improve our offer. In accordance with Art. 6 para. 1 letter f) GDPR, this serves to safeguard, within the framework of a balancing of interests, our overriding legitimate interest in the correct representation of our offer. All access data is deleted at the latest seven days after your access to the website.
1.1 Content distribution network
2. Collection and use of data for the performance of the contract and when creating a customer account
3. Transmission of data for the purpose of processing the shipment
For the fulfilment of the contract in accordance with Art. 6 para. 1 letter b) GDPR we transmit your data to the postal delivery company commissioned with the transport, insofar as this is necessary for the delivery of the ordered goods.
4. Data processing for payment processing
We work together with these partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.
4.1 Data processing for the processing of payment transactions
4.2 Data processing for fraud prevention and optimisation of our payment processes
We will also provide our service providers with additional information that they may use, together with the information necessary to process the payment, as our processors for the purposes of fraud prevention and to optimise our payment processes (e.g. invoicing, processing of disputed payments, accounting support). Pursuant to Art. 6 para. 1 letter f) GDPR, this serves to safeguard our legitimate interests in fraud protection or efficient payment processing, which prevail in the event of a balancing of rights.
5. Sending of commercial communications
In accordance with Art. 6 para. 1 para. 1 letter a of the GDPR, if we have previously obtained your express consent to your registration for our newsletter, we will use the data required for this purpose to send commercial communications in accordance with this consent. You can unsubscribe from the newsletter at any time by sending a message to our contact address described here or by clicking on the link provided for this purpose in the e-mail containing this commercial communication. After unsubscribing we block your e-mail address for this use, provided that you have not given your express consent to the continued use of the data, or we reserve the right to continue to use your data in cases permitted by law and about which we inform you in this document.
5.2. Sending commercial information about products similar to those contracted for
In accordance with Article 21.2 of the Information Society Services and Electronic Commerce Act 34/2002 of 11 July 2002, if we receive your e-mail address in the context of the sale of goods or provision of services and you have not objected to this, we reserve the right to send you regular e-mail offers of our company's products similar to those already contracted. This is intended to ensure that our legitimate interests are met, in the context of a balancing of interests, in a commercial communication with the customer in accordance with Art. 6 Paragraph 1, Sub-Clause 1(f) GDPR. You can object to this use of your e-mail address at any time by clicking on the corresponding link in the advertising e-mail or by sending a message to our e-mail address described here without incurring any costs in addition to the transmission costs according to the basic rates.
6. Cookies and other technologies
6.1 General information
6.2 Cookie bot consent management platform
We use Cookie bot on our website to inform you about the technologies we use on our website and to obtain, manage and document your consent to the processing of your personal data using these technologies. This is required under Article 6 paragraph 1 sentence 1 letter. c GDPR to comply with our legal obligation under Article 7 paragraph 1 GDPR to be able to demonstrate your consent to the processing of your personal data. The consent management service Cookie bot is an offer of Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark, which processes your data on our behalf. After you submit your cookie statement on our website, the Cookie bot web server stores your anonymous IP address, the date and time of your statement, browser information, the URL from which the statement was submitted, information about your consent behaviour and an anonymous random key. In addition, a "Cookie Consent" cookie is used, which contains information about your consent behaviour and the key. Your data will be deleted after twelve months, unless you have expressly consented to the further use of your data in accordance with Art. 6 Para. 1 sentence 1 letter a GDPR or we reserve the right to use your data for other purposes permitted by law and about which we inform you in this statement.
6.3 Other providers of web analytics and online marketing services
Live chat tool - Zendesk If you use the live chat tool - Zendesk to contact us, the data you voluntarily enter (name, email address, message) will be processed by us in accordance with Art. 6 para. 1 letter b) GDPR for the purpose of responding to your enquiry within the framework of contract processing. In addition, the use of this tool serves according to Art. 6 para. 1 letter f) GDPR to safeguard our legitimate interests in providing effective and improved communication with the customer, if a balancing of interests is carried out. The data will then be deleted. The Zendesk live chat tool is provided by Zendesk, Inc, 1019 Market Street, San Francisco, CA 94103, USA, operating on our behalf. The European Commission has not found anything suitable for the U.S. Our cooperation is based on the standard data protection clauses of the European Commission. In order to display our ratings collected via Trusted Shops, Trusted Shops has been integrated into this website.
7. Integration of the Trusted Shops Trustbadge
8. Social Networking
8.1 Facebook, Instagram Social Plugins
Social buttons for social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is called up. If you click on one of the buttons, the website of the respective social network will open in a new browser window. There you can click the "Like" or "Share" button, for example.
8.2 Our online presence on Facebook
Provided that you have given your consent to the social media operator in accordance with Art. 6 para. 1 (a) GDPR, data that you generate when visiting our online social media presences will be automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These may be used, for example, to place advertisements on and off platforms of interest to you. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the social media operator, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the data protection information of the provider below via a link. If you nevertheless need assistance in this regard, please contact us. Facebook is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland"). The information collected automatically by Facebook Ireland about the use of our online presence on Facebook is generally sent to and stored on a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA. The processing of data from a visit to a Facebook fan page is based on an agreement between the responsible parties in accordance with Art. 26 GDPR. You can find more information here.
9. Rights of data subjects
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
- pursuant to Art. 15 GDPR, the right, to the extent stated therein, to obtain information about the personal data concerning you that we process;
- in accordance with Art. 16 GDPR, the right to obtain without undue delay the rectification or completion of personal data concerning him/her;
- in accordance with art. 17 GDPR, the right to obtain the deletion of personal data concerning him/her, insofar as the processing is not necessary:
- to exercise the right to freedom of expression and information,
- for compliance with a legal obligation,
- for reasons of public interest, or
- for the formulation, exercise or defence of claims;
- in accordance with Art. 18 GDPR, the right to obtain the restriction of the processing of his or her data where
- the data subject contests the accuracy of the data,
- the processing is unlawful and you object to the erasure of the data,
- we no longer need the data but you need them for the establishment, exercise or defence of claims, or
- you have objected to the processing pursuant to Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive the personal data concerning you which you have provided to us in a structured, commonly used and machine-readable form or to request that it be transferred to another controller;
- in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a general rule, you can contact the supervisory authority at your usual place of residence or work or at our company's head office.
If you have any questions about the collection, processing or use of your personal data, or if you wish to obtain information, correct, block or delete data, revoke your consent or object to a particular use of the data, please contact us directly at the address given in the legal notice.
Right to object
Insofar as we process personal data in accordance with the above in order to safeguard our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you may exercise this right at any time, as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds resulting from your individual case.
Once you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.
This does not apply if the processing is carried out for direct marketing purposes. In that case, your personal data will no longer be processed for that purpose.