Delivery, returns & after-sales
Quick summary
- Delivery (UK): typically 4–5 business days from dispatch (ships from Spain; customs/VAT may apply).
- Orders placed after 12:00 p.m.: are processed and dispatched on the next business day.
- Returns: 15 calendar days from delivery.
- Return shipping: we cover it for damaged/defective items or our mistake; customer covers it for change of mind.
- Non-returnable: custom-cut materials (e.g., pipes and bends).
- After-sales contact: info@weldracingparts.com
- Request a return: email your order number to receive an RMA.
1) Delivery times (UK)
- Dispatch time: usually within 24–48 h on business days.
- Orders placed after 12:00 p.m.: are processed and dispatched on the next business day.
- Transit time (UK): typically 4–5 business days from dispatch.
- Customs & VAT: may apply and are paid by the recipient. Customs clearance can extend delivery times.
- You will receive a tracking message with your parcel number upon dispatch.
2) Shipping, costs & tracking
- Shipping costs include packaging, handling and transport.
- Calculated based on the order’s weight and volume.
- Orders aren’t combined; each order ships separately.
3) Check on delivery
Please check your parcel on arrival. If you notice damage or missing items:
- Note it on the carrier’s slip (“visible damage” / “missing parcel”).
- Take photos of the box and contents.
- Email info@weldracingparts.com within 24/48 h including your order number.
4) Return policy
Window: 15 calendar days from delivery.
Condition: unused, in original packaging with all accessories/manuals. Do not label or write on the manufacturer’s box; ship inside a protective outer box.
How to request (RMA): email info@weldracingparts.com with your order number, item reference and reason. For damaged/defective goods, attach photos. We will send you the RMA and the return address. Do not ship anything without our confirmation.
Return method: by carrier or at a drop-off point. No in-store returns.
Return shipping costs
- Damaged/defective item or our mistake → we arrange collection and cover the transport.
- Change of mind → customer pays the return shipping.
Refund: full refund to the original payment method after receipt and inspection (3–7 business days). Signs of use, installation/welding marks or missing accessories may lead to refusal or a deduction.
Undelivered parcels / recipient absent
- If a parcel is returned for absence, wrong address or not collected, we can reship after payment of new shipping.
- For a refund, we will deduct the outbound shipping and, if applicable, the return cost.
Exceptions (non-returnable)
- Custom-cut materials (e.g., pipes and bends cut to size).
- Customised or special-order items.
- Consumables opened/used and parts with installation marks.
Exchanges: processed as return + new shipment. Contact us to streamline the process.
Important: we do not accept collect on delivery or cash on delivery returns. Keep the shipping receipt until we confirm receipt.
5) After-sales & warranty
For any issue or technical question, contact info@weldracingparts.com. We will assist with diagnostics, installation and compatibility.
Last updated: 23/09/2025